Privacy Policy

Viavista d.o.o. | viavista.ba

1. Data Controller

The data controller is Viavista d.o.o., registered in Bosnia and Herzegovina. You can contact us at: info@viavista.ba.

2. Data We Collect

We collect personal data that you provide to us directly, including: full name, company name, email address, phone number, address, and data required for contractual purposes (e.g. tax ID, billing information).

3. Purpose and Legal Basis for Processing

We process your personal data for the following purposes: performance of contracts and delivery of agreed services, fulfillment of legal obligations (accounting, tax administration), business-related communication, and improvement of our services. The legal basis for processing is contract performance, legal obligation, or the legitimate interest of Viavista d.o.o.

4. Sharing Data with Third Parties

We do not sell or transfer your personal data to third parties for commercial purposes. We may share data with trusted third parties who assist us in our operations (e.g. accounting service providers, hosting providers), strictly to the extent necessary for those services. All third parties are bound by confidentiality obligations.

5. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. Access to data is limited exclusively to authorized personnel.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations (e.g. accounting records are retained for a minimum of 5 years).

7. Your Rights

In accordance with applicable data protection regulations, you have the right to: access your personal data, correct inaccurate data, request deletion of your data ('right to be forgotten'), restrict processing, and object to processing. Requests can be submitted to: info@viavista.ba.

8. Cookies

Our website (viavista.ba) may use cookies to improve user experience. By using the website, you consent to the use of cookies. You can manage cookie settings through your browser.

9. Changes to This Policy

We reserve the right to amend this privacy policy. Any changes will be published on our website. We recommend checking the page regularly to stay informed of any updates.

10. Governing Law

This privacy policy is governed by the data protection regulations of Bosnia and Herzegovina.