Privacy Policy

1. Data Controller

The data controller of personal data collected through the website ecentar.com is:

Viavista d.o.o.
Visoka Glavica 9
88220 Široki Brijeg
Bosnia and Herzegovina

ID number: 4272534150002

For any questions regarding data protection, you can contact us at the email address provided on the page Contact.

2. What data do we collect

When sending inquiries via the contact form, we collect:first and last name, company name, email address, phone number, and message content. When visiting the site, technical data necessary for the operation of the site is automatically processed (IP address, browser type, cookies — see Cookie Policy).

3. Purpose and legal basis for processing

We process the data from the contact form solely for the purpose ofresponding to your inquiry and preparing an offer(actions preceding the conclusion of a contract, Article 6(1)(b) of the GDPR, or our legitimate interest in responding to business inquiries, Article 6(1)(f)). We do not use your data to send promotional messages without your explicit consent.

4. To whom do we disclose data

We do not sell or share your data with third parties for marketing purposes. The data is stored on the servers of our service provider (Hetzner Online GmbH) located inthe European Union (Germany). Data is not transferred outside the EU/EEA.

5. Retention period

We keep the data from your inquiry as long as communication about your inquiry lasts, and for a maximum of2 yearsfrom the last contact, unless we enter into a contract — in that case, the data is kept in accordance with contractual and legal obligations (e.g., accounting regulations).

6. Your rights

In accordance with GDPR, you have the right to:accessyour data,rectificationof inaccurate data,erasure("right to be forgotten"),restriction of processing, data portabilityandobjectionto processing. Please send your request via the Contact page — we respond within 30 days and always strive to resolve any issue directly with you. If you still believe that your request has not been resolved appropriately, you are legally guaranteed the right to contact the relevant supervisory authority for data protection.

7. Changes to this policy

We may update the privacy policy from time to time. The current version is always published on this page with the date of the last change.